Option: by default not to take Airbnb check in/out time

5 votes

For example: My current Airbnb check in 14:00, Check out 10:00
My current Lock state check in 13:00, Check out 11:00
And now lock state by default gives to all my guests check in 14:00, Check out 10:00(from Airbnb), and I want Lockstate to give to all my guest check in 13:00, Check out 11:00 as I have set on Lockstate Connect account .

Because I want to allow the guests to come early and stay longer then the check in and check out time I have on my Airbnb (i dont want a situation where guests are not being able to enter just because they are 15 min early or during check out cannot enter because they are lets say 10 min late).

Done Suggested by: Vid (26 Sep, '18) • Upvoted: 08 Oct, '20 • Comments: 3

Comments: 3

27 Sep, '18
Dom
This is really important. Its such a bad experience to lock out guests who arrive a few minutes early or to create hassle for late check outs when their code doesn't work anymore. It should be possible to allow users to specify between either
a. enforcing the OTA times (air bnb times from the listing)
b. using account wider times set in the portal
c. using location specific times set at a door or location level - this is really what we want as this granularity used to exist and got zapped.
02 Oct, '18
MR
This is a problem that should be prioritized. I suggest you allow us to choose how many hours or minutes we want to allow for early checkins and late checkouts. ALSO, when an Airbnb reservations creates a reservation, there are no notifications when the guest unlocks the door. We need to be able to configure it such that there are notifications, like we can when we create the guest codes manually.
08 Oct, '20
Justin
i have the same issue, hope this gets implements