Allow to extend a code that just expired

6 votes

If you guest is scheduled to checkout, and doesn't, it requires you to create a whole new code and then direct the guest to ping the server with *411*, rather than simply allowing the time to be extended. This should be able to be done on the day a code expires.

Under consideration Suggested by: Miel (12 Jun, '20) • Upvoted: 08 May, '21 • Comments: 10

Comments: 10

19 Sep, '18
Karim Merged
Ability to extend dates in editing a guest stay
31 Jan, '19
Bob Michaelian Merged
The system allows you to extend the TIME on the check out date, but not the actual date itself. i.e., if I have a guest who decides to stay two extra days, I have to create a NEW profile and NEW pin credentials instead of allowing them to use their existing code.
30 Apr, '19
Joseph Merged
When a guest changes their scheduled dates (example extends a stay), we adjust dates in Guesty and it would be nice if remote lock updated the lock automatically.
13 Sep, '20
Chakoha Lambert Merged
When a guest extend the reservation, the access code's check out time does not change. The modification must be made manually. To avoid the guest being locked out, this feature should be automated based on the modification of the reservation.
07 May, '21
Kasey Merged
Be able to delay guest profile activation so it doesn't happen immediately at the end time for their access code- so that if we need to extend their code access after the end time, we don't have to create a new guest profile.
05 Oct, '22
Leann Baker Admin
"Check out date should update when guest extends reservation" (suggested by Chakoha Lambert on 2020-09-13), including upvotes (1) and comments (0), was merged into this suggestion.
05 Oct, '22
Leann Baker Admin
"Option to Delay Guest Profile Deactivation" (suggested by Kasey on 2021-05-07), including upvotes (1) and comments (0), was merged into this suggestion.
05 Oct, '22
Leann Baker Admin
"Improved Guesty/Remote Lock Integration" (suggested by Joseph on 2019-04-30), including upvotes (1) and comments (0), was merged into this suggestion.
05 Oct, '22
Leann Baker Admin
"Extend the date (not just the time) that credentials are valid." (suggested by Bob Michaelian on 2019-01-31), including upvotes (1) and comments (0), was merged into this suggestion.
05 Oct, '22
Leann Baker Admin
"Edit dates" (suggested by Karim on 2018-09-19), including upvotes (1) and comments (0), was merged into this suggestion.